Help Center

FAQ's

Orders

Do I Need To Have An Account To Order?

What If I Forgot My Password?

What If I Typed The Wrong Email Address?

How do I change or cancel my order?

Payments

What Payment Methods Do You Accept?

Shipping

What are your Shipping Costs?

How Long Does Delivery Take?

When Will I Get A Tracking Number?

Will I Be Charged Taxes and Customs?

Refunds

How do I return an item?

When Will I Receive My Refund?

Pocket Buddies

Can I Have More Than One Pet In A Portrait?

What Makes A Good Photo?

Do You Do Other Pets Besides Dogs And Cats?

Will I Get A Proof?

What If We Don't Like It?

Can I Return It If It Doesnt Fit?

 

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